Frequently Asked Questions

Verify that your propane tank isn't emptyDouble check to make sure your propane emergency shut off is disabled. (Located either on your control panel or by the propane fill valve on your RV's exterior. )If you have a tankless water heater, ensure that the control module is turned on.

Make sure your water reservoir is full. (If pump goes dry while activated, it can damage the system)Rotate the water pump dial clockwise to your desired time.. Flip on the water pump switch on the control panel to activate the timer. (Both the switch and timer must be on to activate)

You most likely drew too much power for one circuit. Here is what to do next:Locate the power inverter usually located at the base of the shore power line on the exterior of the RV.Check to see if the breaker on the inverter has tripped. If so, flip the switch back to the on position.Reduce your total power consumptionTIP: The more electrical units you use at one time, the more likely you are to overload the circuit.

Ensure the vehicle's parking brake is engaged (many modern RVs have a safety lockout requiring this).Make sure the engine is running (or plugged into shore power) so the system gets full voltage.Check for physical obstructions inside or outside the vehicle.

How to open: Ensure your trailer door is not obstructing the way of the awning rails. Locate the awning switch on your control panelPress and hold down the "extend" button and monitor the awning as it opens.Continue to hold down the button until the awning fully extends and the end flaps drop into a vertical position. Immediately release the button once the awning reaches this position. Prolonged pressing of the extend button will damage the awning.How to close:Ensure your trailer door is not obstructing the way of the awning rails. Locate the awning switch on your control panelPress and hold down the "retract" button and monitor the awning as it closes.Continue to hold down the button until the awning fully retracts back into it's original position. Immediately release the button once the awning reaches this position. Prolonged pressing of the retract button will damage the awning.NOTE: Please keep awning retracted when not in use. Awning is easily susceptible to damage from wind and weather.

Your gray tank is full. Stop all water immediately. Turn off the water pump and close all faucets.Dump the gray tank: Hook up your sewer hose and open the gray valve (the smaller 1.5-inch or 2-inch pipe with the gray handle).If you're not at a sewer hookup: Use a portable water bucket to scoop standing water out of the shower pan and dump it outside into a designated campground disposal drain (or flush it down the RV toilet into the black tank if it has room).